Cookies Policy

Cookies are small text files or similar data files that a website may place on your computer, mobile phone, tablet or another internet-enabled device. They allow a website to recognise a device, remember certain information and provide features that may not work correctly without them. Cookies do not normally contain information that directly identifies you by name. However, information collected through cookies may sometimes be linked with other information held about you, such as account, device or usage information.

Casino Mate may also use related technologies, including pixels, tags, scripts, local storage and software development kits. These technologies can perform functions similar to cookies, such as remembering preferences, measuring website activity, detecting errors and helping to protect online services. In this policy, the term cookies includes cookies and similar technologies unless a different meaning is clear from the context.

Cookies may be set by Casino Mate or by another service provider acting on its behalf. Some cookies are stored only for the duration of your browsing session and are deleted when you close your browser. Other cookies remain on your device for a longer period or until you delete them. The length of time a cookie remains depends on its purpose and the settings used by your browser or device.

Why cookies are used

• To make the website function properly and support essential features.
• To remember settings, preferences and choices made during a visit.
• To help keep accounts, sessions and transactions secure.
• To understand how visitors use the website and identify areas for improvement.
• To help detect unusual activity, misuse, fraud and other security risks.
• To deliver information or advertising that may be more relevant to a user, where permitted.
• To measure the effectiveness of communications, promotions and website content.

Strictly necessary cookies

Strictly necessary cookies support the basic operation, security and accessibility of the website. They may be used to maintain a secure session, remember security settings, route website traffic, manage login processes, prevent repeated requests and support responsible access controls. These cookies are generally required for the website or a requested service to work. If they are disabled, parts of the website may be unavailable, less secure or unable to perform as intended.

Functionality cookies

Functionality cookies remember choices you make, such as language, region, display preferences or other settings. They can make future visits more convenient and help the website provide a consistent experience. If you decline these cookies, the website may still be available, but you may need to repeat certain choices each time you visit.

Analytics and performance cookies

Analytics and performance cookies help Casino Mate understand how people use the website. They may collect information such as the pages visited, the time spent on a page, links selected, general device information, browser type, approximate location and whether an error occurred. This information is generally used in an aggregated or pseudonymised form to monitor performance, improve navigation, test changes and make the website easier to use. These cookies are not intended to determine your identity by themselves.

Advertising and measurement cookies

Where permitted and where these features are used, advertising or measurement cookies may help understand whether content or advertising has been viewed, how visitors arrive at the website and whether a communication has led to a visit. They may also help limit repeated advertising or show content that is more relevant to a visitor's interests. Casino Mate may use third-party services for these purposes. Those providers may process information under their own privacy policies and may offer separate controls for managing their technologies.

Security and fraud prevention technologies

Casino Mate may use cookies and related technologies to protect its website, accounts and services. These technologies can help identify automated activity, suspicious behaviour, repeated failed attempts, unusual device activity or other patterns that may indicate misuse. Information collected for these purposes may be combined with other security information and retained for as long as reasonably necessary to investigate incidents, protect users and meet applicable legal or regulatory obligations.

When you first visit the website, you may be shown a cookie notice or preference tool. Subject to strictly necessary cookies and applicable law, this tool may allow you to accept, reject or manage optional categories of cookies. Your choices may be saved in a preference cookie or similar technology so that they can be remembered on later visits. If you use a different browser, device or private browsing mode, you may need to set your choices again.

You can usually manage cookies through your browser settings. Most browsers allow you to view stored cookies, delete existing cookies, block all cookies, block third-party cookies or receive a warning before a cookie is stored. The exact steps vary between browsers and operating systems, so you should refer to the relevant help or support information for your browser or device.

1. Open your browser or device privacy and security settings.
2. Find the section covering cookies, site data, tracking or similar technologies.
3. Choose whether to allow, block or delete cookies, and select any website-specific preferences available.
4. Close and reopen the browser if required, then revisit the website to confirm your settings.

Blocking or deleting cookies may affect the availability, security or performance of some website features. For example, you may be signed out, preferences may not be remembered, pages may load differently, or certain account and security functions may not work. Disabling optional cookies will not necessarily remove all advertising or communications, but it may reduce the ability to tailor them to your interests.

Some mobile devices provide additional controls for limiting advertising or tracking technologies. You may also be able to reset an advertising identifier through your device settings. These controls are managed by the device or operating system provider and may not affect all technologies used by websites or applications.

Casino Mate may work with service providers that support website hosting, analytics, security, communications, identity checks, customer services or other online functions. These providers may place or access cookies and similar technologies when providing services. Their collection and use of information may be governed by their own terms and privacy notices. Casino Mate expects relevant providers to handle information in accordance with applicable requirements and appropriate contractual safeguards.

Cookie information may be linked with other information where this is necessary to provide services, maintain security, manage an account, comply with legal obligations, resolve technical issues or understand website usage. Personal information collected through cookies is handled in accordance with the Casino Mate Privacy Policy. That policy explains how personal information may be collected, used, stored, disclosed and managed, including information about privacy rights and available complaint processes.

Casino Mate may update this Cookies Policy from time to time. Changes may be made to reflect changes in technology, website features, service providers, legal requirements or business practices. The updated version will be made available on the website and will apply from the date it is published, unless a different date is stated. You should review this page occasionally so that you remain aware of how cookies and similar technologies are used.

Questions and privacy requests

If you have a question about this Cookies Policy, your cookie preferences or the handling of personal information, you should use the available support or privacy request channel provided on the Casino Mate website. Do not include sensitive account, payment or identity information unless it is specifically requested through a secure process. Casino Mate may need to verify your identity before responding to a privacy request or changing information connected with an account.

This policy is intended to provide general information about cookies used in connection with the Casino Mate website. Cookie availability and use may change as website features, security measures and third-party services change. Where a specific consent notice, preference centre or legal notice applies, that notice should be read together with this policy.